The mantra of "giving back" to its customers that has been the prime reason that
Tri-City Sales has been a landmark business in the North Shore for almost five decades and three family generations. . .

Thirty years ago, when Rick Cohen, started working at Tri-City Sales, Inc., he started in humble fashion, by sweeping floors and making deliveries. He had large shoes to fill, because the business was founded by his grandfather, Samuel Rome in 1958, followed by his father David Cohen, who built Tri-City Sales into the area's niche place for appliances and electronics.

Fast forward two generations later and years of keeping up with everchanging technology, Rick Cohen currently serves as the company's President and continues
to build upon Tri-City's outstanding reputation for quality service, selection and lowest prices. Customers have the comfort of knowing that they will be dealing with a sales staff with over 125 years of combined experience to assist them in choosing the best appliances for their needs.

If you shopped at Tri-City Sales over 20 years ago, it's not unreasonable to expect to see some of the same faces on the sales floor assisting you again. Vice President Tom Kulevich is Rick Cohen's brother-in-law and has spent the past decade working alongside him.

The sale staff at Tri-City Sales "cares" about their customers. It's that simple. And their commitment to personal service begins from the moment a customer enters the showroom to the actual delivery and installation of their product. "We want to make sure that no issues go unresolved," Cohen says.

Boston real estate developer Ori Ron has been a Tri-City customer for over 10 years. He purchases all his major appliances there and continues to shop at Tri-City because he simply gets the best pricing and the best service. "I've been very happy with them," says Ron.

"They are very attentive." Mike Pergola of Pergola Construction Company in Swamp scott couldn't agree more. He's been a Tri-City customer for over twenty years and purchases appliances for both his business and personal use. "They have a great showroom" he says. "It's always great to bring people there."

Tri-City Sales has developed relationships with local architects, cabinet dealers, contractors and kitchen designers to ensure that the projects that are undertaken
by their customers' runs as smoothly as possible. "The synergies we have developed with these professionals add to the valued services we can offer our customers," adds Kulevich.

So, it's back to basics. Customers want to feel like they are being heard and that their individual needs are being met when selecting an appliance or television for their home. "Every customer is really important to us," says Cohen. "We take the stress out of your appliance or electronic purchase and you won't find an easier or more comfortable place to buy them".