At Tri-City Sales, our commitment to you doesn’t end at the sale—it’s just the beginning. When your appliances need attention, you can rely on our dedicated and professional in-house service team to get things back up and running in a timely manner.
No call centers. Just experienced, highly skilled technicians who stand behind the work we do.
Why Choose Tri-City Service?
Factory-Trained, In-House Technicians
Unlike many retailers who don’t service what they sell, our technicians are part of the Tri-City team. That means consistent quality, accountability, and a level of care you can expect from a family-owned company.
Local Experts You Can Count On
We’ve been serving the North Shore for over 70 years. Our service team understands the brands we sell and the homes we serve—delivering dependable repairs with a personal touch.
Service for the Brands You Trust
We specialize in servicing many of the industry’s leading appliance brands, including premium and luxury products. Whatever the issue may be, we have the expertise and resources to diagnose and repair efficiently.
Fast, Reliable Response
We know how disruptive a broken appliance can be. Our team works quickly to schedule service and complete repairs—so you can get back to your routine without stress.
What We Service
Our technicians are equipped to handle a wide range of appliance repairs, including:
- Refrigerators & Freezers
- Ovens, Ranges & Cooktops
- Dishwashers
- Washers & Dryers
- Ventilation & Hoods
From everyday fixes to more complex issues, we bring the same level of professionalism and attention to detail to every service call.
Should you opt to forgo the repair, Tri-City will offer you a $99 credit for the purchase of a new appliance from one of our two locations.
The Tri-City Difference
Tri-City Sales stands behind everything it sells. Our service department works closely with our sales team and manufacturers, giving you a seamless purchase to repair experience.
We don’t just fix appliances—we build long-term relationships with our customers.
It’s been that way for over 70 years!
Schedule Service
To request service, please contact our team directly:
📞 Call Us: Salem (978) 744-6100 or Ipswich (978) 412-0033
📍 Visit Us: Salem or Ipswich showroom
Our team will walk you through the process, answer any questions, and schedule a service appointment that works for you.
Need Help Fast?
If your appliance needs immediate attention, don’t wait. Give us a call and let our in-house experts take care of it—quickly, professionally, and the right way.